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page. You can click on any one of the following groups
of courses or click Search for a Class
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in the course you are looking for.
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 All (155) |
 ARIZONA EMERGENCY MANAGEMENT TRAINING (43)  |
Training and Exercise Planning Workshop - MAADEM900 1.0 (Course Info)  |
| Description |
Contact Hours: 16 |
COURSE DESCRIPTION:
The U.S. Department of Homeland Security Grant Guidance requires that State or Urban Areas receiving grant funds conduct an annual Training and Exercise Plan Workshop (T&EPW). Each State or Urban Area has prepared a Homeland Security Strategy, identifying priorities with respect to its approach to prevention, protection, response, and recovery-improvement efforts. Participants should be familiar with each priority and its role in the State or Urban Area Homeland Security Strategy, prior to the T&EPW.
A T&EPW provides the opportunity to review the State and Urban Area Homeland Security Strategy, and develop or update the Multi-Year Training and Exercise Plan. The focus of this workshop is on coordination of all training and exercise activities occurring throughout Pima County, including activities sponsored by Federal agencies and other local governments. Agencies must ensure that their training and exercise schedules are coordinated to prevent duplication of efforts, ensure resources are not overextended during training or exercises, and maximize the efficacy of training and exercise appropriations. Moreover, schedule collaboration can present opportunities for jurisdictions and agencies to fulfill multiple grant requirements with a single exercise or training.
This systematic, capabilities-based approach to planning reinforces the foundation of national preparedness and enhances consistency and cooperation throughout all levels of government.
TARGET AUDIENCE: Stakeholders throughout Pima County.
COST: All training and course materials are provided at no cost to eligible jurisdictions
For additional information, please contact our training office at 602-231-6317, and reference the STARS Event Number for this class
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| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
WMD Crime Scene Management for Emergency Responders - MAAWR103 1.0 (Course Info)  |
| Description |
Contact Hours: 8 |
** IMPORTANT NOTES: If your eligibility for this course cannot be confirmed, you may be asked to submit an Arizona Division of Emergency Management Participant Application, which will ask for additional information about your experience and prior coursework. Allow 5 business days for verification of ENROLLED status. You will be contacted if additional information is required, and you will be notified by email when you are officially enrolled in the course.
Click here to download a copy of the ADEM Participant Application.
Click here to access more information on Arizona′s Homeland Security Training Program
Contact the ADEM Homeland Security Training Coordinator at 602-231-6210,
if you have any questions or concerns.
** COURSE DESCRIPTION:
This course provides emergency responders with an
understanding of the crime scene process. Responders
will also learn how to assist in crime scene protection
and interact with crime scene investigators. This
awareness-level course was developed to serve the
needs of emergency responders who have no previous
training in responding to weapons of mass
destruction (WMD) crime scenes.
** PREREQUISITE: IS700 (NIMS); Participants must be affiliated with a Public Safety Agency.
** TARGET AUDIENCE: Participants must be active in one of the following disciplines; Law Enforcement, Emergency Medical Services, Emergency Management Agency, Fire Service, Hazardous Material (HazMat), Public Safety Communications
** CERTIFICATE: Center for Domestic Preparedness Certificate of Completion
** COST: All training and course materials are free to eligible jurisdictions
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| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Basic Public Information Officer (PIO) [MAG290] - MAG290.1 2.1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| This FEMA Advanced Professional Series (APS) elective course is intended for the new or less experienced Public Information Officer (PIO). It is also approved for 20 hours of AZPOST Continuing Education Credit for Certified Law Enforcement Personnel. The emphasis is on the basic skills and knowledge needed for emergency management public information activities. Topics include the role of the PIO in emergency management, news release writing, public speaking and television interviews. Students will write a press release, do a video-taped practice interview and final interview. They will then receive feedback from the instructor(s) and their peers on these three activities. This is part of a tiered PIO course system and G289, Public Information Awareness, must be taken first and that this course must be completed before they can take E388, Advanced PIO Course at EMI. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Computer Aided Management of Emergency Operations (CAMEO) Train the Trainer - MAMGT320-1 2.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| CAMEO is a system of software applications used to
plan for and respond to chemical emergencies and
WMD incidents. It is one of the tools developed by
EPA’s Chemical Emergency Preparedness and
Prevention Office (CEPPO) and the National Oceanic
and Atmospheric Administration (NOAA) to assist
front-line emergency planners and responders. The
CAMEO system integrates a chemical database and a
method to manage the data, an air dispersion model,
and a mapping capability sharing critical information
in a timely fashion. Participants are expected to
incorporate their knowledge of CAMEO into planning
and responding to WMD scenarios and classroom
exercises presented during the course. Topics include
CAMEO as a WMD tool,MARPLOT applications for
WMD, using LandView in WMD, data management
considerations, data transfer applications, and
scenarios involving chemical, biological, and explosive
events. The course also includes a final comprehensive
scenario the participants can demonstrate
competencies related to the course goals and
objective |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Event Security Planning for Public Safety Professionals - MAMGT335 1.0 (Course Info)  |
| Description |
Contact Hours: 16 |
| The Event Security Planning for Public Safety Professionals course is designed to educate all small and rural community public safety personnel as well as local officials concerning security concerns and considerations involved with planning any event.
Event security planning is a critical part of successful event planning. This is a planning and management course designed to introduce basic principles and skills associated with planning security for events in small communities and rural areas.
Designed as a planning level course; it does not provide operational training regarding security at planned events. This course enables participants to recognize and plan adequate strategies and security measures to prevent or mitigate security incidents related to planned events. The course reinforces the importance and magnitude of security planning required to execute a safe and effective event regardless of the size of the event.
Advance planning considerations for security should be built into overall planning and management of events. Bringing together security planners from various agencies and departments will reinforce the benefits of cross-discipline collaboration in advance planning for security of planned events. Policy makers and event planners who attend the course will recognize the benefit of including all involved agencies and personnel on event planning teams. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
WMD/Terrorism Incident Defensive Operations for Emergency Responders - MAPER212 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| This course focuses on the unique personal protection challenges that responders face during a weapons of mass destruction (WMD) or terrorist incident. Upon completing the course, participants are able to respond to a WMD/terrorism incident in a defensive mode and prevent the spread of a WMD hazard to the public and the environment. Major course topics include assessing WMD hazards, predicting the likely behavior of WMD materials, effectively operating and communicating in a unified command structure of the Incident Command System (ICS), determining detection equipment and personal protective equipment (PPE) needs, performing emergency decontamination, and identifying defensive strategies for a WMD incident. This course provides the knowledge and skills needed to obtain certification through National Board on Fire Service Professional Qualifications (ProBoard) at the National Fire Protection Association (NFPA) 472 Hazardous Materials First Responder: Operations level. The course delivery consists of lectures, interactive participant activities, performance-oriented skills stations, small group discussions, multimedia scenarios, and an end-of-course certification examination. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Public Safety WMD Response - Sampling Techniques and Guidelines - MAPER222 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
** IMPORTANT NOTES: If your eligibility for this course cannot be confirmed, you may be asked to submit additional information about your experience and prior coursework. Allow 5 business days for verification of ENROLLED status. You will be contacted if additional information is required, and you will be notified by email when you are officially enrolled in the course.
Click here to access more information on Arizona′s Homeland Security Training Program
Contact the ADEM Homeland Security Training Coordinator at 602-231-6210,
if you have any questions or concerns.
** COURSE DESCRIPTION:
This course is presented by Louisiana State University's National Center for Biomedical Research and Training, and is designed to teach effective, consistent, and practical procedures necessary in surveying and sampling for biological incidents. These procedures will teach consistent, protocol-driven processes that will guide responders and investigators (law enforcement/justice, public health, and veterinarians) as they manage the event. Students will learn uniform sample/specimen handling (chain-of-custody), analysis and reporting. The procedures demonstrate rationale designs based on fundamental understanding of the biology of the agents and their persistence in the environment, coupled with sound forensic practices that are consistent with established law enforcement investigative processes. Applicable standards and regulations outlining the core competencies at the Technician Level for emergency responders are used in modifying and delivery this course.
** PREREQUISITES: IS700: National Incident Management System (NIMS): An Introduction. This can be completed on-line by following the highlighted link. Successful completion of a WMD awareness-level training course; Assignment to a supervisory position or a position responsible for development and delivery of training focused on responding to a WMD incident; or, assignment to a supervisory or management position responsible for the development of departmental policies and procedures governing the actions of emergency responders during WMD incidents; Current HazMat technician-level certification; Respiratory medical clearance for wearing Level C PPE (per 29 CFR 1910.134); Demonstrate a “need-to-know” job function required to support, supervise, and/or work with individuals responsible for collecting, receiving, or processing samples from a contaminated environment qualifies participant at a secondary level; Government-issued identification card; Familiarity with biological and
chemical agents (recommended).
** TARGET AUDIENCE: Participants must be active in one of the following disciplines; Law Enforcement, Fire Service, Hazardous Material, Public Health.
** CERTIFICATE: Louisiana State University National Center for Biomedical Research and Training Certificate of Completion
** COST: All training and course materials are free to eligible jurisdictions
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| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Advanced Forensic Investigations for Hazardous Environments - MAPER228 1.0 (Course Info)  |
| Description |
Contact Hours: 40 |
The program is delivered by Louisiana State University's National Center for Biomedical Research and Training. Advanced Forensic Investigations for Hazardous
Environments is a five-day course that provides
you with the essential skills to investigate a
hazardous environment crime scene for the
identification, documentation, presumptive forensic
testing, collection, packaging, preservation, and
transportation to the laboratory for analysis of
hazardous environment forensic evidence. The
course will address these areas by following the
Federal Bureau of Investigation’s (FBI) 12-step
crime scene management process as applied to
a high-consequence event. This will enable you
to properly collect evidence that may be used in
a criminal prosecution. The course is intended
to enhance the skills needed to provide expert
testimony for the successful prosecution of the
perpetrators of a criminal hazardous environment.
How You Will Benefit
• Build upon existing forensics skills and relate
these skills to a hazardous environment
• Gain new skills to investigate and operate safely
in a hazardous environment
• Participate in scenario-based exercises involving
CBRNE (chemical, biological, radiological,
nuclear, and explosive) crime scenes
Audience
• Crime scene investigators
• Technicians
• Analysts
Prerequisites
• Fit-to-wear respiratory protection
• Verification of successful completion of the following institutionally delivered training: WMD
Awareness level training course or higher; ICS 100; ICS 200; ICS 700; ICS 800b
• Trained to perform crime scene mapping/sketching and photography
• Able to locate, document, field-screen, process, collect, package, and preserve all of the following
types of evidence as part of job requirements: latent fingerprints, hair and fibers, serological
evidence, trace/transfer evidence, impression evidence.
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| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Hazardous Materials First Responder Awareness [MAU100] - MAU100 1.0 (Course Info)  |
| Description |
Contact Hours: 8 |
| First responders at the awareness level are individuals who are likely to witness or discover a hazardous substance release and who have been trained to initiate an emergency response sequence by notifying the proper authorities of the release. They take no further action beyond notification. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Hazardous Materials First Responder Operations [MAU200] - MAU200 1.1 (Course Info)  |
| Description |
Contact Hours: 24 |
| First responders at the operations level are individuals who respond to releases or potential releases of hazardous substances as part of the intitial response to the site for the purpose of protecting nearby persons, property or the environment from the effects of the release. They are trained to respond in a defensive fashion without actually trying to stop the release. Their function is to contain the release from a safe distance, keep it from spreading and prevent exposures. This course is presented in compliance with 29CFR Chapter XVII 1910.120(q)(6)(ii) and the Arizona Administrative Code Title 8, Chapter 2, Article 6. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
|
 ARIZONA FINANCIAL INFORMATION SYSTEM (AFIS) (9)  |
AFIS Overview/Concepts - FIN1005 1.0 (Course Info)  |
| Description |
Contact Hours: 8 |
| Introduces the Arizona Financial Information System (AFIS). This includes the core system, how the various modules relate to each other, the security and input/edit/update (IEU) features, the flexibility to customize the system to accommodate your agency needs, and the basic elements used in data entry. Teaches how to use basic accounting information (invoices, purchase orders, etc.) to prepare the data entry forms. Primary data elements are discussed in detail. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
AFIS TRANSACTION ENTRY - FIN1030 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Participants learn how to navigate the Arizona Financial Information System (AFIS) by utilizing the "Link To", "Help" and "Interrupt" features. They will practice entering various types of transactions (encumbrance, claim and deposit) and learn how to release the batch for processing. The procedures for correcting errors, out-of-balance situations and adding transactions are also covered.
In order to receive access to the AFIS system, the following classes are required to be completed, in this order: FIN1010 1.0 - AFIS Overview, FIN1020 1.0 - AFIS Concepts (FIN1005 1.0 - AFIS Overview/Concepts) and FIN1030 1.0 - AFIS Transaction Entry. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
AFIS Overview/Concepts - FIN1005 1.0 (Course Info)  |
| |
AFIS AMERICAN CLEARING HOUSE (ACH - PROCESSING) - FIN1050 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Learn the steps of the payment cycle to process a direct deposit payment to a vendor. The ACH Authorization Form (completed by the vendor) is discussed with emphasis placed on the required information. Reviews the vendor screens to determine if a vendor is approved to receive direct deposit payments and the process for returns and reversals when errors have been detected. This class is required to obtain authorization to process ACH transactions in AFIS.
In order to receive access to the AFIS system, the following classes are required to be completed, in this order: FIN1010 1.0 - AFIS Overview, FIN1020 1.0 - AFIS Concepts (FIN1005 1.0 - AFIS Overview/Concepts) and FIN1030 1.0 - AFIS Transaction Entry. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
AFIS Overview/Concepts - FIN1005 1.0 (Course Info)  |
AFIS TRANSACTION ENTRY - FIN1030 1.0 (Course Info)  |
| |
AFIS BUDGET LOADING - FIN2020 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| The class reviews the concepts of appropriations and how they relate to agency budgets. Discussion of how the multi-purpose code field is used to determine the budgetary allotments that are calculated in AFIS. The participants will prepare budget transactions to be entered into AFIS. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
AFIS Overview/Concepts - FIN1005 1.0 (Course Info)  |
AFIS TRANSACTION ENTRY - FIN1030 1.0 (Course Info)  |
| |
AFIS INQUIRY & REPORTS - FIN3040 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Learn the various on-line screens of AFIS and how they can be used to review financial information. Practice the features to view information under various combinations (current year, prior year, current month, year-to-date, etc.). Learn how to request and interpret the various reports. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
AFIS Overview/Concepts - FIN1005 1.0 (Course Info)  |
AFIS TRANSACTION ENTRY - FIN1030 1.0 (Course Info)  |
| |
AFIS FIXED ASSETS ENTRY - FIN3050 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Enter descriptive and financial information on fixed assets purchased through the claims process. Learn how to record repairs and maintenance to previous records and use the fixed assets subsystem to maintain information about inventory items. Learn the methods used to record assets received through gifts and donations.
In order to receive access to the AFIS system, the following classes are required to be completed, in this order: FIN1010 1.0 - AFIS Overview, FIN1020 1.0 - AFIS Concepts (FIN1005 1.0 - AFIS Overview/Concepts) and FIN1030 1.0 - AFIS Transaction Entry. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
AFIS Overview/Concepts - FIN1005 1.0 (Course Info)  |
AFIS TRANSACTION ENTRY - FIN1030 1.0 (Course Info)  |
| |
AFIS/HRMS CONTROL D - FIN4000 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Control-D is the application used to maintain the reports issued from AFIS and HRMS. Learn how to navigate through this system to view and print reports. Reviews the retention period of archived reports as well as the process to request re-activation of archived reports.
In order to receive access to the AFIS system, the following classes are required to be completed, in this order: FIN1010 1.0 - AFIS Overview, FIN1020 1.0 - AFIS Concepts (FIN1005 1.0 - AFIS Overview/Concepts) and FIN1030 1.0 - AFIS Transaction Entry. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
AFIS DATA QUERY - FIN4020 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Explore the Guide Mode feature to create a data query from the beginning. Utilize the edit features to make changes to existing queries, and review each of the major components of a Data Query (table criteria, sort and print). Learn some advanced features to Data Query such as the Dialog feature, creating a report from two tables, and calculating data. This class is required to obtain access to the Data Query application. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
AFIS Overview/Concepts - FIN1005 1.0 (Course Info)  |
AFIS TRANSACTION ENTRY - FIN1030 1.0 (Course Info)  |
AFIS INQUIRY & REPORTS - FIN3040 1.0 (Course Info)  |
| |
AFIS FIXED ASSETS MAINTENANCE - FIN4030 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Reviews how to maintain and update fixed asset records for such items as asset disposals, movement of assets between locations, recording depreciation, and available reports. Discuss the process used to reconcile fixed asset records.
In order to receive access to the AFIS system, the following classes are required to be completed, in this order: FIN1010 1.0 - AFIS Overview, FIN1020 1.0 - AFIS Concepts (FIN1005 1.0 - AFIS Overview/Concepts) and FIN1030 1.0 - AFIS Transaction Entry.
|
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
AFIS Overview/Concepts - FIN1005 1.0 (Course Info)  |
AFIS TRANSACTION ENTRY - FIN1030 1.0 (Course Info)  |
AFIS FIXED ASSETS ENTRY - FIN3050 1.0 (Course Info)  |
| |
|
 ARIZONA STATE FIRE SCHOOL (32)  |
Advanced ICS (ICS 400) - Fire School 2009 - MM3017 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC.This course directs the student towards an operational understanding of large single-agency
and complex multi-agency/multi-jurisdictional incident responses. Topics include: Fundamentals
review for command and general staff, major and/or complex incident/event management, area command, and multi-agency coordination. This course is National Incident Management System (NIMS) compliant.
PREREQUISITE I-300: Intermediate ICS for Supervisors and Expanding Incidents |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Assessing Wildfire Hazards in the Home Ignition Zone (P110) - Fire School 2009 - MM5014 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This 2-day workshop covers the myths of wildland/urban interface fire, the history and context of W/UI fire disasters, sequential elements of a W/UI fire disaster, research and case studies, risk factors in the home ignition zone, information needed to conduct an assessment, the general health of the ecosystem, inspecting the home ignition zone, accessibility in case of a wildfire emergency, documenting an assessment, and much more. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Basic Fire Fighter Skills - Fire School 2009 - MM1001 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course is designed to provide knowledge at the awareness level to the inexperienced fire fighter. Using classroom and hands-on training, students will be exposed to fire fighter safety and training standards, SCBA use, hose, ladders, ropes and knots, fire streams and fire fighting tools. REQUIRED EQUIPMENT Full protective equipment and SCBA (NFPA compliant/serviceable condition), No facial hair. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Confined Space Rescue I - Fire School 2009 - MM1002A 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC.This course will provide an overview of OSHA law (29CFR 1910.146), monitoring atmospheres, and ventilation techniques, as they apply to first responders. Activities will include hands-on drills for monitoring air atmospheres, ventilation activities, and use of specialized technical rescue equipment. Actual personnel rescues will be conducted. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Emergency Stabilization & Extrication - Fire School 2009 - MM1005 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. A hands on class for both new and seasoned fire fighters looking for the basics and advanced extrication techniques. Topics to be covered are new care technology, hydraulic and hand tools, scene hazards, vehicle stabilization patient care and rapid extrication. Advance and basic pits will be available for all skill levels on Friday, Saturday and Sunday. This is a very physically demanding course. REQUIRED EQUIPMENT Full turnouts (NFPA compliant/serviceable condition), steel toe bunker boots or shoes, helmets, gloves and safety glasses |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Emergency Vehicle Driving - Fire School 2009 - MM1006 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course addresses the problems of emergency vehicle operations. Topics include: legal aspects, accident avoidance and mechanical limitations. A hands-on, skill-training course will be utilized. You must have a valid Arizona Class D Operators drivers license. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Fire Cause & Determination for Company Officers - Fire School 2009 - MM2014 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course addresses the basic skills needed to conduct initial fire cause determinations. Upon successful completion of this course, students will be better prepared to make observations and gather information that will assist in identifying area(s) of origin, and assess the need for additional assistance and probable cause of a fire. This class is intended for company officers, command/chief officers whose departments do not have a formalized fire investigation unit or responsibility. Subjects include, but are not limited to, behavior of fire, determining area of origin, accidental and incendiary fire cause determination, fire scene examinations, motives of the firesetter, vehicle fires, legal aspects (court testimony), and handling/ preservation of evidence. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Fire Fighter Fitness & Conditioning - Fire School 2009 - MM9005 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. Fire Fighters are athletes in their own right and should train using protocols designed specifically for them. Overall fitness is comprised of five areas: strength training, cardio vascular training, nutrition, psychological aspects and flexibility. Fitness for Fire Fighters includes specific Fire Fighter training protocols for: Prehab vs Rehab, Weight training, Cardio-training, Basic Nutrition, Functional Training, Periodization, Adaptation Theory, Core Training, Polymerics, Flexibility and the Psychology of Fitness. This is a physically demanding course. Students will participate in physical workouts. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Fire Fighter Survival, Mayday & Rescue - Fire School 2009 - MM1023 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course will provide qualified students an opportunity to perform a variety of activities using Self-Contained Breathing Apparatus (SCBA) in order to improve competency and safety/survival skills while instilling a high degree of confidence in themselves and the SCBA. It will familiarize students with the complete scope of respiratory protection requirements and requisite skills, knowledge and abilities for using SCBA in IDLH environments. It will provide the student with basic self and team-member rescue skills in a variety of realistic entanglement, entrapment and disorientation scenarios for improving the probability of fire fighter survival in the real world. Under controlled conditions using a variety of relevant exercises, students will determine personal limitations and capabilities with regard to air consumption, physical exertion, and psychological impact while using SCBA. Students will learn and practice mayday and rescue scenarios. REQUIRED EQUIPMENT Full Structural Turnouts and SCBA (NFPA compliant/serviceable condition) with PASS, no facial hair. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
Fire Fighter I & II Certification - MMFF1202 1.0 (Course Info)  |
| |
Fire Ground Tactics & Procedures - Fire School 2009 - MM1027 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course provides the Fire Officer or prospective Fire Officer with the training to develop strategies to manage individual fires and emergencies. The course is fast paced, visual and applicable to your daily emergency responses. Command procedures dealing with the initial response, rescue techniques, fire control, ventilation, property conservation, urban interface and special tactical operations will be covered in-depth. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Fire Inspector I Program - Fire School 2009 - MM2007AB 1.0 (Course Info)  |
| Description |
Contact Hours: 48 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. The goal of this course is to provide an introduction to fire inspection principles and practices. It illustrates the complexity of today’s building designs and systems and their potential impact on life, the environment and property. This course considers the rapid changes in the field of fire prevention technology within the past decade. It provides a broad framework for the individual who has little or no experience in fire inspection. The course prepares personnel from fire and allied professions to conduct basic inspections by applying the presented principles and practices. The primary audience is fire company personnel and others with responsibility for conducting fire and life safety inspections. Students who successfully complete this class will be eligible to test for Arizona Fire Inspector Level I Certification.
The test will be administered on Sunday at the conclusion of the class.
IMPORTANT NOTICE: All students must complete the Part b interactive CD and purchase the text book: Fire Inspection and Code Enforcement (IFSTA),6th Ed. prior to the first day of class. The instructor recommends searching online to purchase a book. Please allow at least two weeks to complete the cd and review the book before class starts. For a copy of the part b CD and more information on where to purchase a book contact Glenn D’Auria: phone: 520-791-4502, or email: glenn.d’auria@tucsonaz.gov.
Certification testing fee: $100 is included in the total charge. The Certification testing fee is refundable if a student does not complete all classroom requirements and is not eligible to test (if the fee is refunded, the student must retake the entire program to be eligible to test).
Prerequisite: Completion of part b CD and purchase text (see important notice above) |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Fire Instructor I Program, NFPA 1041 - Fire School 2009 - MM1009 1.0 (Course Info)  |
| Description |
Contact Hours: 30 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course is designed to meet the requirements of NFPA 1041, Level I and is required to become a fire service instructor for the State of Arizona. The fire service instructor will be able to demonstrate the knowledge of and the ability to present instruction from prepared material. Arizona Instructor/Evaluator Certification is included at the conclusion of the class.
IMPORTANT NOTICE: This class will start early, Wednesday morning (8:00 am on Sept 9th). Section #1 will be located in the Mesa Marriott Ballroom A, and section #2 will be located in Ballroom C. Students will check-in at their classroom to receive their orientation packet. Students must attend ALL classroom sessions to be eligible to test for certification.
The state certification exam for will be given on the final day of class. Individuals must pass the the certification exam to be state-certified as Fire Instructor I.
Book fee: $40 and Certification testing fee: $100 are both included in the total charge.
Certification testing fees are refundable if a student does not complete all classroom requirements and is not eligible to test (if the fee is refunded, the student must retake the entire program to be eligible to test). |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Fire Prevention for High Risk Populations: Age & Disability; Preventing Fire Risk Based on Socio-economic Factors: Rural & Urban Settings - Fire School 2009 - MM2015 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC.These two classes are being presented together because they target the groups that are at highest risk for death and injury due to fire or other types of incidents. The fire service will
see a rise in the number of calls they respond to regarding this population and we need to know how to reach them and help them prevent and prepare for any emergency.
NFA “FIRE PREVENTION FOR HIGH RISK POPULATIONS, Age & Disability Factors: This 12 hour course will provide an overview of the knowledge, skills, and process required to conduct successful risk reduction efforts among older adult populations and very young children. This course is designed for students who work in the field of prevention, safety education, and community leadership positions. Students learn to focus on the factors that contribute to high fire incidence with the older adult and very young populations.
NFA “PREVENTING FIRE RISK BASED ON SOCIO-ECONOMIC FACTORS, Rural and Urban Settings: This 12 hour course will develop ideas and plans to address the high fire incidence
among populations based on socioeconomic factors. Rural and urban settings are taken as samples. This course is designed for students who work in the field of prevention. Students learn to focus on the socioeconomic factors that contribute to high fire incidence among populations in rural and urban areas. Values, attitudes, and behaviors as well as social and economic characteristics will be evaluated. Effective change techniques, existing programs, and community collaboration are reviewed to develop effective solutions to community high-risk target groups. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Fire Pumps: Theory, Operation & Maintenance - Fire School 2009 - MM1011 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This class will provide fire fighters the basics of fire pump operation and maintenance. Topics covered include: pump components, pump operation, pump maintenance and pump testing. This class will include field operations as well as classroom hands-on exercises. Videos, a cutaway pump, fire apparatus, pump components and handouts will be utilized in this class. Be prepared to get dirty. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Foam Technology in the Fire Service - Fire School 2009 - MM1012 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course is designed to cover all aspects of Class A foam use in the fire service. It will also provide an introduction to Class B foam. Topics include: safety; equipment including proportioners, aspirating systems, compressed air foam systems; the tactical use of foam on wildland, vehicle, interface and structural firefighting. Class A and B demonstrations will be included. Hands-on activities will include assembling of foam systems to produce various types of foam, foam application exercises and tabletop tactics. This course is a must for any department currently using or considering the use of foam. REQUIRED EQUIPMENT Full protective equipment and SCBA (NFPA compliant/serviceable
condition), No facial hair. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Incident Safety Officer - Fire School 2009 - MM3005B 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE NOT AVAILABLE TO THE GENERAL PUBLIC. ENROLLMENT IS ONLY OPEN TO ACTIVE EMERGENCY SERVICE PERSONNEL. This course examines the Safety Officer's role in emergency response situations. The main theme is a focus on operations within an incident command system as a safety officer. The participant will be able to identify and analyze concerns as they relate to hazard scene evaluations, and communicate recommended solutions to the command authority. The general audience for ISO is individuals who have a Safety Officer responsibility at emergency operation situations. Persons attending this course should have a working knowledge of the ICS as taught by the National Fire Academy, building construction principles, hazardous materials management, applicable NFPA guidelines and federal regulations. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Introduction to Fire Hydraulics - Fire School 2009 - MM1015 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course is designed to provide fire fighters and engineers the working knowledge of fire ground hydraulics. The course utilizes classroom and field pumping exercises and instruction on basic flow and friction loss requirements for common hose evolutions. Tricks-of-the-trade formulas are utilized for easy retention. REQUIRED EQUIPMENT Helmet, leather gloves, steel-toed boots(leather or rubber) |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Introduction to Fire Sprinklers - Fire School 2009 - MM2010 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. Students will be taught to thoroughly understand NFPA 13. They will leave this course better prepared to review plans and conduct acceptance tests of fire sprinkler systems. Routine
testing of systems and fire pumps will be covered. PREREQUISITE General working knowledge of fire sprinklers.
REQUIRED EQUIPMENT Calculator, Copy of NFPA 13 used by your jurisdiction. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Ladder Truck Company Functions & Operations - Fire School 2009 - MM1016 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course will provide paid and volunteer fire fighters an understanding of ladder truck company functions and priorities on the fire ground. The skills taught in this course are equally useful to fire departments that do or do not have ladder truck companies. Topics will include ventilation size-up, vertical ventilation techniques, positive pressure ventilation techniques, roof systems, including truss types and their associated hazards, forcible entry, and safe operating procedures on residential and commercial roofs. Field exercises will include hands-on training with various hand tools and power tools. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
Fire Fighter I & II Certification - MMFF1202 1.0 (Course Info)  |
| |
Leadership III; Communication & Conflict Management (Combination class) - Fire School 2009 - MM3007C 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC.
LEADERSHIP III: This course provides the student with basic skills and tools needed to perform effectively as a leader in the fire service environment. This leadership course addresses when and how to delegate to subordinates, assessing personal leadership styles through situational leadership, when and how to discipline subordinates, and coaching/motivating techniques for the company officer.
COMMUNICATION & CONFLICT MANAGEMENT: An overview of assertive communication, conflict management principles and techniques. Includes discussions, simulated exercises and role-play to enhance an individual’s ability to effectively deal with conflict. Instructional methods to be used in this course will include: lecture, case study, group discussion, simulation, role play and self-study activities. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Live Fire Training-Basic - Fire School 2009 - MM1017A 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course is for the newly certified fire fighter, or fire fighter with limited experience, and is designed to enhance the new fire fighter’s knowledge and build on basic fire fighting skills. The class will focus on activities necessary to operate safely in interior live fire conditions. Students will improve skills in PPE/SCBA donning/doffing, fire ground safety, and fire behavior under live interior structure fire conditions. Under close supervision, students will operate as fire companies practicing search and rescue, fire ground safety, and fire attack and support activities. Participants must meet specific performance criteria in order to receive a Certificate of Completion. Target Audience: Newly certified fire fighters who have had limited live fire experience and fire fighters with live fire experience who want to reinforce basic skills. REQUIRED EQUIPMENT Full protective equipment and SCBA (NFPA compliant/serviceable
condition), No facial hair |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
Fire Fighter I & II Certification - MMFF1202 1.0 (Course Info)  |
| |
Live Fire Training-Intermediate - Fire School 2009 - MM1017B 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course is designed to enhance and build upon the EXPERIENCED fire fighter’s essential techniques of fire fighting. Safe fire ground operations and live fire training under controlled conditions will be utilized. Instruction will focus on structural, fixed facility (flammable liquid/gas) installations, flashover/fire behavior, and vehicle fires. Participants must meet specific performance criteria to receive a Certificate of Completion.
Target Audience: Fire fighters with past live fire training and experience operating on the fire ground. This is not an introductory course.
REQUIRED EQUIPMENT Full protective equipment and SCBA (NFPA compliant/serviceable condition), No facial hair. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
Fire Fighter I & II Certification - MMFF1202 1.0 (Course Info)  |
| |
National Fire Incident Reporting System (NFIRS) - Fire School 2009 - MM3024 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This class is designed to assist those who are reporting NFIRS data to the National Database. We will show you how to check your data and how to assist firefighters with NFIRS questions. Also, we’ll show you how to run Excel Pivot tables so you can develop reports for the Chief, Board of Directors, fire fighters, or the public. Students must bring proof of prerequisite completion on the first day of class. PREREQUISITE Completion of NFA: Intro to NFIRS 5.0 (or similar), may be taken online at:
www.usfa.dhsgov/fireservice/nfirs/training/self_study |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Polishing The Gold: The Stuff That Matters - Fire School 2009 - MM3021 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course is designed to assist the participant in developing and refining command presence. The course will also address the chief officer role as public administrator. An emphasis will be placed on identifying the behaviors and actions expected of a chief officer. Major topic areas include: image, ethics, managing public funds, developing and maintaining successful relationships, inspiring excellence and avoiding self destructive behavior. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Preparing Leaders for Today's Fire & Emergency Services - Fire School 2009 - MM3011 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course will emphasize the importance of leadership in fire and emergency services. It is designed to give the student the necessary tools to hone their skills in the areas of organization, planning, analyzing and presenting data. It will also help the student in developing their own personal leadership abilities in order to become a more effective leader in today’s dynamic service oriented organizations. |
| Available Delivery Formats |
| ClassroomClassroom |
| Prerequisites |
| No Prerequisites |
| |
Rope Rescue I - Fire School 2009 - MM1019A 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course will introduce the student to the operational level of rope rescue. Students will study the differences between technical and nontechnical litter evacuations. Students will be introduced to basic knot craft, anchor systems, mechanical advantages, belay techniques, rope and allied equipment necessary to conduct rope rescue operations. This class is a required prerequisite for the technical rescue program. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Rural Fire Dept Strategies of Emergency Operations/Fire Fighting - Fire School 2009 - MM1022 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. The purpose of this course is to provide rural departments with some clear strategies that promote safety and the understanding of national requirements. It will help participants with developing plans and techniques to use in their departments. Discussion topics will include resource management, all risk scene management, tactics and varied applications for specific hazards and responses. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Rural/Volunteer Fire Department Management - Fire School 2009 - MM3010 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course presents many of the basic concepts that are needed to assist the smaller, rural fire departments in their efforts to deliver emergency services to their communities. The course utilizes student and instructor interaction in a classroom setting. Emphasis is placed on liability, SOP’s, SOG’s and budgets. These are practical, effective, economical and innovative concepts that have been introduced into the fire service to increase total operational efficiency. This course will be beneficial to the smaller department Chief Officers, Training Officers, Board Members and others in positions of authority. Participants should
bring topics with them to class that they would like addressed during the class. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Safe & Effective Fire Training - Fire School 2009 - MM3025 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. Do you know, understand, and apply the consent standards that govern safe and effective fire training? Learn what you must do to keep your students safe and your agency out of the “Headlines”. This is a review of the consent standards that directly apply to Fire Service Training, specifically in the area of live fire training. Unfortunately, in some cases “fire training out of control” and has lead to serious injuries
and tragically, the deaths of several firefighters, instructors and officers. In order to survive, fire fighters must be able to think critically and clearly and solve problems quickly under extreme stress. This can be especially difficult in an actual fire. The overall goal of Live Fire training is to instill good habits in students through repeated exposure. The program will take a look at what a typical live fire training session looks like, according to the NFPA 1403. This class will include a very serious discussion for all fire instructors and fire officers on the good, the bad and the ugly issues, standards and latest facts related to LIVE FIRE TRAINING. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Smoke Plus - Fire School 2009 - MM1024 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This class is designed to enhance the fire fighters awareness to potential fireground factors that have historically contributed to or resulted in fire fighter injuries or deaths. The class is made up of both cognitive and manipulative skills. Classroom time will be spent reviewing building construction, local incident near misses, reading smoke and the International Fire Chiefs Association(IFCA) Sixteen Fire Fighter Life Safety Initiatives. The class will also participate in a flashover chamber to better help understand smoke behavior and its characteristics. The class will also practice various rescue skills.
REQUIRED EQUIPMENT Full protective equipment and SCBA (NFPA compliant/serviceable condition), No facial hair. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
Fire Fighter I & II Certification - MMFF1202 1.0 (Course Info)  |
| |
Street Smart Defensive Tactics for Fire & EMS Providers (Train-The-Trainer) - Fire School 2009 - MM9006 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This Train-the-Trainer program will prepare Fire Service leaders to present the Street Smart Program to others. Street Smart is a program developed by a veteran firefighter/EMT to teach firefighters, EMTs, and health care workers easy to use and easy to remember “soft” techniques from the nationally acclaimed CDT® Personal Protection Program and Commando Krav Maga (CKM). This program is NOT designed to have firefighters or EMTs going toe to toe with a combative person. It is to provide them with the tools to be able to extricate themselves from a sudden violent situation and wait for assistance from law enforcement. Participants will learn:
• pre-incident prevention
• scene size up
• how to approach a home or vehicle
• Arizona laws concerning self defense
• use of force continuum
• domestic violence
• control and escort techniques that facilitate gaining IV access
• securing a patient to a gurney
• reality-based personal protection principles for defense against strikes, chokes, edge weapons, handguns, ground survival. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Swift Water Rescue - Fire School 2009 - MM1025 1.0 (Course Info)  |
| Description |
Contact Hours: 24 |
| COURSE AVAILABLE ONLY FOR ACTIVE FIRE OR EMERGENCY SERVICE PERSONNEL. ENROLLMENT IS NOT OPEN TO THE GENERAL PUBLIC. This course will provide the student an in-depth look at the critical and ever changing dynamics of swift-water incidents. The Students will be provided information from Nationally Certificated experts on the hydrology and hazards associated with swift water rescues. This course is a combination of classroom and field exercises that include a day at the Salt River rapids and time at the CAP canal practicing the fine art of hydrology near dams. This course requires the student to have good swimming skills and plenty of sun block. REQUIRED EQUIPMENT Wet Type III personal floatation device, river shoes and water rescue helmet. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
Rope Rescue I - MM1019A 1.0 (Course Info)  |
| |
|
 COMPUTER SOFTWARE (6)  |
STARS Training - Level 1 Users - CSA1100 1.0 (Course Info)  |
| Description |
Contact Hours: 1 |
| Recommended for level 1 STARS users. The objective of this training is to provide basic concepts, techniques and navigational instruction to users of the Statewide Training And Registration System (STARS) web based aplication. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
STARS Training - Level 2 Users - CSA1200 1.0 (Course Info)  |
| Description |
Contact Hours: 1 |
| Recommended for STARS users who will be appointed training approvers for other employees. The objective of this training is to instruct level 2 users how to use the Statewide Training and Registration system (STARS) web based application for management of approvee contact information and course enrollment. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
STARS Training - Level 3 Users - CSA1300 1.0 (Course Info)  |
| Description |
Contact Hours: 5 |
| Recommended for STARS users with Level 3 Security and higher. Intended for Training Coordinators and Agency Training Facilitators, the primary objective is to provide basic concepts, techniques and navigational instruction of the Statewide Training And Registration System (STARS) for both web and citrix interfaces. |
| Available Delivery Formats |
| ClassroomTeleconferenceNarrative Self-StudyLab |
| Prerequisites |
| No Prerequisites |
| |
STARS Training - ReportWriter - CSA1350 1.0 (Course Info)  |
| Description |
Contact Hours: 2.5 |
| This course is designed to instruct STARS level 3 users how to develop and share reports using the STARS Report Writer web application. |
| Available Delivery Formats |
| ClassroomSelf-Study |
| Prerequisites |
| No Prerequisites |
| |
Introduction Outlook 2003 - CSA2300 1.0 (Course Info)  |
| Description |
Contact Hours: 4.5 |
| This course covers:
1. Opening, composing, sending, and deleting E-mail.
2. Identify the correct tools used for specific tasks within Outlook 2003. The course also satisfies the requirements for previous versions (97 to 2002) of the software.
|
| Available Delivery Formats |
| LabNarrative Self-StudyClassroom |
| Prerequisites |
| No Prerequisites |
| |
Intermediate Outlook 2003 - CSA2310 1.0 (Course Info)  |
| Description |
Contact Hours: 4.5 |
| This course is an intermediate course. This is a self-paced manual. Move through the material at your own speed. The course also satisfies the requirements for previous versions (97 to 2002) of the software. |
| Available Delivery Formats |
| ClassroomNarrative Self-StudyLab |
| Prerequisites |
| No Prerequisites |
| |
|
 EMPLOYEE DEVELOPMENT (12)  |
DISC PERSONAL DEVELOPMENT PROFILE - ADDISC101 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This four hour interactive module addresses behavioral styles. The goal of the DiSC is to organize what you know about yourself. This will help you understand yourself and become more successful with others. It will also help you appreciate other people who may be different from you and help to unlock any communication difficulties that may exist. This module identifies four distinct styles of behavior people tend to use to meet their needs. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
| No Prerequisites |
| |
Welcome to State Service - ADORI100 2.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This four hour module includes basic rules, procedures and benefits that assist participants in becoming successful probationary and career employees. It focuses on the importance of serving our internal and external customers by exceeding their needs and expectations. This module outlines the resources and services that employees can utilize to meet their needs as they perform their jobs. It discusses the role of employees in Performance Appraisal for State Employees (PASE) and the Grievance and Corrective Action Procedures. Employees must complete this training within six months of employment. Ideally, new employees should complete the training during the first week of employment. |
| Available Delivery Formats |
| ClassroomCBT: Web BasedWaitlist |
| Prerequisites |
| No Prerequisites |
| |
CUSTOMER SERVICE - COM1001 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This four hour module examines world class customer service techniques. Participants will learn practical applications for everyday customer service transactions. They will examine four types of service providers and the effective communication techniques to deal with them. They will learn how to build a proactive problem-solving work culture using the following steps: assessment, resolution and action. |
| Available Delivery Formats |
| ClassroomWaitlist |
| Prerequisites |
| No Prerequisites |
| |
Effective Email Technique - COM2015 1.0 (Course Info)  |
| Description |
Contact Hours: 2 |
| This course is designed to help users of email in a professional setting to identify email etiquette, compose effective messages, and identify electronic messaging conventions. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
GRAMMAR BASICS - COM3001 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Participants review and practice grammar and punctuation fundamentals. Participants also identify common grammar errors, sentence fragments, and basic grammar rules. |
| Available Delivery Formats |
| ClassroomWaitlistCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Grammar Basics I: Sentence Structure - COM3020 1.0 (Course Info)  |
| Description |
Contact Hours: 3 |
| This course thoroughly explains principles of basic grammar, beginning with the structure of a sentence. Participants practice correcting the most common mistakes in syntax. |
| Available Delivery Formats |
| CBT: Web BasedClassroom |
| Prerequisites |
| No Prerequisites |
| |
AMERICANS WITH DISABILITIES ACT/FAMILY MEDICAL LEAVE ACT - LAW1001 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This four hour module reviews the Americans with Disability Act (ADA) and the Family Medical Leave Act (FMLA).It outlines the responsibilities state employees have to comply with these laws and to ensure others comply. It covers the procedures for responding to both employee and customer accommodation requests. This course defines the process to identify essential functions of a job to meet Title 1 ADA Guidelines. It explains how a program can be made accessible without modifying a facility when responding to customer requests meeting Title 11 ADA Guidelines. Participants will develop a plan that will prepare their office to respond to Title 1 and Title 11 situations. Under no circumstances should the contents of this course be used or cited as authority for setting or sustaining a legal position. |
| Available Delivery Formats |
| ClassroomCBT: Web BasedWaitlistTeleconference |
| Prerequisites |
| No Prerequisites |
| |
FAIR EMPLOYMENT PRACTICES - LAW1002 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This four hour module addresses biased and prejudicial behavior and how it affects an organization .It provides an examination of Equal Employment Opportunity laws and Affirmative Action policies. It details their legal meaning and the roles and responsibilities of supervisors, managers and employees for compliance. This course requires participants to develop an action plan that complies with EEO and State Government policy. Under no circumstances should the contents of this course be used or cited as authority for setting of sustaining a legal position. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconferenceCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
DIVERSITY - LAW1005 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This class will be held on-line. It is a web conference. You will need the ability to receive sound on your computer. This includes having a sound card in your computer and a headset connected to your computer. The headset can be the kind used with an iPod, Walkman, CD player or similar electronic devise. You will be taking the training at your workstation at your agency. Do not come to AzGU's location to take the training. You will receive additional information closer to the training date via email. |
| Available Delivery Formats |
| ClassroomCBT: Web BasedWaitlist |
| Prerequisites |
| No Prerequisites |
| |
PROJECT MANAGEMENT - PLN1010 1.0 (Course Info)  |
| Description |
Contact Hours: 9 |
| This is the final course in a Continuous Improvement Series. It is also a module in the Project Management Series. This course focuses on the Control stage of the DMAIC problem solving process which is the same as the Plan, Implement, and Conclude/Control stages of Project Managment. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
WORKPLACE VIOLENCE - WED1005 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| The United States is the most violent nation in the western world. And the violence does not end when we go to work. In this class, you will hear case studies of recent acts of workplace violence. From there, you will be able to identify possible warning signs of workplace violence, identify warning signs of domestic violence, and you will review workplace violence prevention tips.
|
| Available Delivery Formats |
| ClassroomWaitlist |
| Prerequisites |
| No Prerequisites |
| |
STRESS MANAGEMENT - WED1020 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| A discussion of stress and its effects on the body to include both positive and negative stress. This class also includes relaxation techniques used to manage stress. Please note: The class is strictly on stress reduction and not on counseling or psychotherapy. |
| Available Delivery Formats |
| ClassroomWaitlist |
| Prerequisites |
| No Prerequisites |
| |
|
 INDEMNITY (1)  |
OPEN MEETING LAW - ADOML100 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This class will focus on the basic requirements of the Open Meeting Law, including both Public and Executive Sessions. Special emphasis will be placed on Agenda Writing and Notice Requirements. This class is taught by a representative of the Arizona Attorney General's Office. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
|
 MISC. (28)  |
Consolidated Efficiency Review Training System (CERTS) - ACC2505 1.0 (Course Info)  |
| Description |
Contact Hours: 1 |
| This course is for cabinet agencies only that are required to report efficiency review initiatives in the Consolidated Efficiency Review Training System (CERTS) developed by the Governor's Office of Strategic Planning and Budgeting. Class Length: 1 hour Who should attend? Agency designated efficiency review administrators. Please note that only cabinet agencies are required to report on efficiencies so this training is not intended for all state agencies but rather only cabinet agencies that are required to participate in the efficiency review program. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Acceptable Use of ADOA Resources Standard - ADCSA003 1.0 (Course Info)  |
| Description |
Contact Hours: 0.5 |
| This course is a complete review of the ADOA Acceptable Use Standards for ADOA Resources. It is designed to allow users to read the current standard and to accept the consequences. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Health Insurance Portability and Accountability Act - Level I - ADHIP001 1.0 (Course Info)  |
| Description |
Contact Hours: 1 |
| Health Insurance Portability and Accountability Act (Level I) - Privacy |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Project Management Fundamentals & Professional Certification - ADPMPC100 1.0 (Course Info)  |
| Description |
Contact Hours: 35 |
| The Government Information Technology Agency has developed a new program to help agency project managers enhance their ability to complete technology projects on time and within budget.
The State Project Management Certification program can provide your employees with the necessary project management skills to effectively and efficiently develop, implement and monitor State projects.
To ensure that these projects are managed effectively, GITA began collaborating with agency CIO’s and the Arizona Government University on this exciting initiative to respond to a shortage of qualified project managers.
The State Project Management Certification program consists of two major components:
1. An intensive, week long class in Project Management taught by an instructor certified by the Project Management Institute. Upon completion of the class, students take a comprehensive exam to measure project management aptitude.
2. A one-half day GITA class emphasizing State requirements in security, privacy, enterprise architecture, policies & standards, oversight and project investment justification.
It is important for your agency to have State certified project managers. In addition to improving your chances for completing a project successfully, starting on July 1, 2008, the Government Information Technology Agency and the Information Technology Authorization Committee will require certain major and/or agency critical projects be managed by State certified project managers.
Program cost is $2050
To register call: (602) 266-8521
|
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Module IV, Conducting Competitive Sealed Bids - API604 1.0 (Course Info)  |
| Description |
Contact Hours: 7.5 |
| Module IV begins the Specialist series of courses geared toward developing a fuller understanding of the Arizona Procurement Code (APC) for Arizona procurement practitioners. The course is one day (7.5 hours). Topics focus on ways and means to conduct compliant and effective solicitations using the sourcing method for competitive sealed bids by issuing invitations for bids. Students receive resources and tools to conduct solicitations through development through bid openings. Ethics topics relevant to public procurement, such as handling confidential material, are explored. Evaluation of bids is not covered in this course. Evaluation of quotes, bids and proposals is covered in Module VI. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
Fundamentals of Arizona Public Procurement, Module 1 - "Fun"damentals of Public Procurement - API601 1.0 (Course Info)  |
FUNDAMENTAL OF PUBLIC PROCUREMENT MODULE II - API602 1.0 (Course Info)  |
Fundamental of Public Procurement Module III - API603 1.0 (Course Info)  |
| |
Module V Competitive Sealed Proposals
- API605 1.0 (Course Info)  |
| Description |
Contact Hours: 15 |
| Module V two day course focuses on the methods and means for conducting Request for Proposals (RFPs) solicitations in compliance with Article 3 – Source Selection and Contract Formation/ Part C, Competitive Sealed Proposals. This course does not dwell on the evaluation aspect of RFPs. Evaluation is covered for all types of solicitations in Module VI, Evaluation of Offers. The Competitive Sealed Proposals class emphasizes best practices for developing and issuing an RFP solicitation and emphasizes the need to plan for instructions and terms and conditions in order to issue a solicitation that accommodates evaluation and negotiation phases of the solicitation. Module IV addresses the topics of planning for milestones, writing the determination justifying use of an RFP, basic steps of award process, and discusses the ethics of outside employment and collusion. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
Fundamentals of Arizona Public Procurement, Module 1 - "Fun"damentals of Public Procurement - API601 1.0 (Course Info)  |
FUNDAMENTAL OF PUBLIC PROCUREMENT MODULE II - API602 1.0 (Course Info)  |
Fundamental of Public Procurement Module III - API603 1.0 (Course Info)  |
Module IV, Conducting Competitive Sealed Bids - API604 1.0 (Course Info)  |
| |
Module VI Evaluating an Offer - API606 1.0 (Course Info)  |
| Description |
Contact Hours: 7 |
| Module VI is the last of the series of three specialist courses and the entire course of study for the Arizona Public Procurement Specialist Certification Program. The module focuses on the methods and means for conducting evaluations for Requests for Quotes (RFQ), Invitations for Bids (IFB), and Requests for Proposals. (RFP). Discussions focus on best practices for recommending a defensible award and the specific code requirements for evaluating each type of solicitation. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
Fundamentals of Arizona Public Procurement, Module 1 - "Fun"damentals of Public Procurement - API601 1.0 (Course Info)  |
FUNDAMENTAL OF PUBLIC PROCUREMENT MODULE II - API602 1.0 (Course Info)  |
Fundamental of Public Procurement Module III - API603 1.0 (Course Info)  |
Module IV, Conducting Competitive Sealed Bids - API604 1.0 (Course Info)  |
Module V Competitive Sealed Proposals
- API605 1.0 (Course Info)  |
| |
Giving and Receiving Constructive Feedback - COM1005 2.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| You will effectively use the constructive feedback techniques described in this module to help build openness and mutual respect, and promote problem-solving and learning in your work environments.
You will also:
Demonstrate effective giving and receiving constructive feedback techniques and construct a plan of action to apply key constructive feedback techniques in the work environment and evaluate effectiveness.
|
| Available Delivery Formats |
| ClassroomCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Communicating Non Defensively - COM1006 1.0 (Course Info)  |
| Description |
Contact Hours: 1.5 |
| This course presents techniques for reacting in a non-defensive manner. |
| Available Delivery Formats |
| ClassroomWaitlist |
| Prerequisites |
| No Prerequisites |
| |
CONFLICT MANAGEMENT - COM2002 2.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This module discusses the impact of conflict on productivity, teamwork and morale. In this interactive course, participants will learn how conflicts occur and effective methods for defusing them. This course also includes a mediation process for helping participants work through conflicts and identify opportunities to apply these important skills. It is highly recommended that COM1006 Communicating Non defensively be taken in conjunction with this course. |
| Available Delivery Formats |
| ClassroomWaitlist |
| Prerequisites |
Communicating Non Defensively - COM1006 1.0 (Course Info)  |
| |
Security Awareness Training - CSA0001 1.0 (Course Info)  |
| Description |
Contact Hours: .75 |
| This training covers the GITA security requirements for use of a state owned computer , state internet connection, and state e-mail and the statutory penalty for violating appropriate use. |
| Available Delivery Formats |
| ClassroomCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Securing Electronic Information - CSA0002 1.0 (Course Info)  |
| Description |
Contact Hours: 1 |
| This course describes the various methods of creating electronic data and how to safely store and secure this data. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Introduction to NT Workstation - CSA2000 1.0 (Course Info)  |
| Description |
Contact Hours: 4.5 |
| This is a beginning course in how to use the Windows NT operating system. |
| Available Delivery Formats |
| Narrative Self-StudyLab |
| Prerequisites |
| No Prerequisites |
| |
POSITIVE AND NEGATIVE EMPLOYEE BEHAVIOR - HRD1005 1.0 (Course Info)  |
| Description |
Contact Hours: 8 |
| This eight hour module details strategies to reinforce employees' positive behavior through empowerment and rewards. It also outlines the process of corrective action when their performance behavior does not meet performance standards after the organization has "gone the extra mile" through coaching and counseling to motivate the employee to modify his/her behavior. Participants will examine and practice documenting corrective action. This course examines the following components of corrective action: Due Process, Just Cause, Grievance Procedure, ARS -41-770, R-2-5-501 Standards of Conduct and Property Rights. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Preventing Inappropriate Behavior and Workplace Harassment - HRD1020 2.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This course identifies the umbrella term of "Workplace Harassment" that encompasses all forms of harassment in the workplace, including sexual harassment. The course defines workplace harassment, sexual harassment, inappropriate behavior in the workplace, and provides examples of inappropriate behavior. The course offers six case studies to assist the participant to evaluate workplace situations. |
| Available Delivery Formats |
| ClassroomCBT: Web BasedWaitlistTeleconference |
| Prerequisites |
| No Prerequisites |
| |
Tort and Liability - INV1002 1.0 (Course Info)  |
| Description |
Contact Hours: 3 |
| As a state investigator you are provided with several types of coverage and support to protect you from tort and personal liability for errors. This course discusses those protections. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Rights of Entry - INV1004 1.0 (Course Info)  |
| Description |
Contact Hours: 3 |
| This course identifies "Inspection" as a broad term that covers anytime you go on to the premise of a person for an inspection necessary to issue a license OR of a regulated person when you are investigating whether they have violated any of your statutes or rules.
A.R.S. 41-1009 specifies what an agency inspector or regulator who enters any premises of a regulated person shall do for the purpose of conducting an inspection. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Constitutional Rights - INV1005 1.0 (Course Info)  |
| Description |
Contact Hours: 3 |
| It is not uncommon that when an investigator initiates an investigation, the regulated person will verbally object saying that the investigator is violating his/her constitutional rights.
This is generally not the case. This course is about the "rights" that people might throw at you that you need to be prepared to understand. |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Investigative Interviewing - INV1008 1.0 (Course Info)  |
| Description |
Contact Hours: 1 |
| TBD |
| Available Delivery Formats |
| CBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Being an Advocate - LDR2000 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| The course presents the concepts and benefits of employee advocacy. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
| No Prerequisites |
| |
Developing Staff - LDR2001 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Developing staff is an important leadership role. This course focuses on techniques for increasing staff effectiveness. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
| No Prerequisites |
| |
Being Self-Aware - LDR2002 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This course focuses on awareness and self-direction of emotional intelligence. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
| No Prerequisites |
| |
Managing Change - LDR2003 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This course focuses and planning for and overcoming resistance to change. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
| No Prerequisites |
| |
Being Accountable - LDR2004 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This course focuses on the interrelationship between responsibility, empowerment and accountability and techniques for fostering them. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
| No Prerequisites |
| |
Fostering Teamwork - LDR2005 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This course focuses on the effective development and use of teams. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
| No Prerequisites |
| |
Solving Problems and Improving Processes - QBA1000 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This course is the first in the four course Continuous Improvement Series. It provides an overview of the entire DMAIC problem solving process but primarily focuses on defining the purpose or goal and scope of a problem. The remaining three courses in the series are QBA1001, QBA1002, and PLN1002. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
| No Prerequisites |
| |
Thinking Logically and Analytically - QBA1001 2.0 (Course Info)  |
| Description |
Contact Hours: 4.5 |
| This is the second course in a Continuous Improvement Series. The first course is QBA 1000. This course focuses on two stages of the DMAIC problem solving model, Measure and Analyze. These stages involve developing solutions that address root causes and using data to evaluate and select a solution; and identifying root causes and confirming them with data. The final two courses in the series is QBA1002 and PLN1002. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
Solving Problems and Improving Processes - QBA1000 1.0 (Course Info)  |
| |
Making Fact-Based Decisions - QBA1002 1.0 (Course Info)  |
| Description |
Contact Hours: 3 |
| This is the third course in the four course Continuous Improvement Series. The first and second courses are QBA1000, and QBA 1001. This course focuses on the Improve stage of the DMAIC problem solving model. In this course a variety of tools are presented to develop solutions that address root causes and for using data to evaluate and select a solution. The final course in the series is PLN1002. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
Solving Problems and Improving Processes - QBA1000 1.0 (Course Info)  |
Thinking Logically and Analytically - QBA1001 2.0 (Course Info)  |
| |
|
 PUBLIC PROCUREMENT (8)  |
CERTIFICATE IN PUBLIC PROCUREMENT - ADAZSPO101 1.0 (Course Info)  |
| Description |
Contact Hours: 8 |
| This one-day class provides procurement customers (end-users), and procurement professionals with a fundamental understanding of, and a common lexicon for public procurement. It focuses on the laws and regulations that govern public procurement practices in Arizona and explains the various procurement methods available. The primary focus is to demystify public procurement and to serve as the basis for advanced Arizona State Procurement Institute classes. The target audience is everyone who develops, uses, or is affected by public buying or contracting in Arizona, including anyone with purchasing authority for an agency, those who supervise purchasing activities, end-users (customers of procurement practitioners) and program, auditing and accounting personnel. Completion for certification requires a passing grade on a written examination at the close of each class. This course is the prerequisite for all other State Procurement Institute offerings, with the exception of the "Doing Business with the State" series.
ARIZONA STATE PROCUREMENT INSTITUTE (ASPI) CLASSES ARE SUBJECT TO A $100 CHARGE PER STUDENT, PER CLASS, PER DAY OR PARTIAL DAY, PLEASE CHECK WITH THE PROCUREMENT OFFICE AT 602.542.9131 FOR MORE INFORMAITON. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
FOUNDATION CERTIFICATE IN PUBLIC PROCUREMENT - ADAZSPO201 1.0 (Course Info)  |
| Description |
Contact Hours: 8 |
| A one-day course that provides a basic understanding of the principles and skills needed to conduct informal solicitations (purchases under $35,000) in compliance with the Arizona Procurement Code. This competency-based course covers fundamental processes and techniques to enhance the professional development in the field of public procurement. Completion of this Foundation Course is required of procurement professionals in Arizona state agencies with delegation authority.
|
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
JOURNEY CERTIFICATE IN PUBLIC PROCUREMENT - ADAZSPO301 1.0 (Course Info)  |
| Description |
Contact Hours: 16 |
| A challenging two-day course covering advanced governmental procurement techniques. The class addresses such topics as determining the best vendor selection technique for a solicitation, acquisition planning and value analysis. The course also provides an overview of terms and conditions, and provides an introduction to the Uniform Commercial Code. The target audience is career path procurement officials. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
PROFESSIONAL CERTIFICATE IN PUBLIC PROCUREMENT - ADAZSPO401 1.0 (Course Info)  |
| Description |
Contact Hours: 16 |
| This class focuses on the management and administration aspects of governmental procurement. The academic topics covered in this course include; privatization programs; contract performance and procurement benchmarking; protests and claims; dispute resolution; negotiations; and supervision of procurement practitioners. Completion for certification requires a passing grade on a written examination at the close of each class. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
CONSTRUCTION CONTRACTING IN PUBLIC PROCUREMENT - ADAZSPO501 1.0 (Course Info)  |
| Description |
Contact Hours: 8 |
| Construction and design procurement is a very challenging and exciting specialty within public procurement. This one-day workshop focuses on the complexities of the acquisition of design and construction services in Arizona. Participants gain insight into the development of effective scopes of work, selecting pricing methods, developing evaluation criteria and project management. The workshop also discusses recently legislated methods available for construction contracting in Arizona, such as designing and building. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
CONTRACTING FOR SERVICES IN PUBLIC PROCUREMENT - ADAZSPO505 1.0 (Course Info)  |
| Description |
Contact Hours: 16 |
| Contracting for Services in Public Procurement is a two-day workshop on the special consideration for services contracting. The class explores the advanced procurement methods available to governmental procurement practitioners and focuses on preparing a request for proposal, including writing a scope of work, designing a pricing structure, determining required Offer or qualifications and selecting evaluation criteria. Participants gain an understanding of service contracting evaluation. Including the evaluation committee. The overall process, evaluation documentation, negotiation and best-and-final offers, contract award and vendor debriefing. This class also introduces aspect of contract monitoring and administration, such as contract amendments, extensions and breaches. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
SPECIFICATION WRITING FOR PUBLIC PROCUREMENT - ADAZSPO510 1.0 (Course Info)  |
| Description |
Contact Hours: 8 |
| This competency-based, one-day workshop approaches the responsibility for communication among the end-user, the procurement professional and the vendor from a technical writing perspective. Participants learn about tools and methods to avoid ambiguity, enhance clarity and increase credibility in their descriptions of services and commodities. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
NEGOTIATIONS IN PUBLIC PROCUREMENT - ADAZSPO515 1.0 (Course Info)  |
| Description |
Contact Hours: 8 |
| Negotiations in Public Procurement - AzSPO 515 is designed to instruct and help prepare the Procurement professional in the increasingly important role of contract negotiations. This one-day course includes a review of the goals and guiding principles for negotiations and analysis of the negotiation process. The negotiation process stresses pre-negotiation planning, developing approaches, agendas, discussions, styles, and strategies. Additionally, an overview is presented on the state procurement code and negotiations. There will be a role-playing exercise to help the students assimilate the various class components. This course is recommended for procurement practitioners and responsible parties who are involved in conducting evaluations/negotiations as part of their assigned duties. Prerequisites: Certificate in Public Procurement - AzSPO 101, Foundations in Public Procurement - AzSPO 201, Journey Certificate in Public Procurement - AzSPO 301, and Contracting for Services in Public Procurement - AzSPO 505. The cost of this course is $100.00. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
|
 SUPERVISOR ACADEMY (14)  |
Listening and Communicating - COM2000 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Listening is one of the critical components of communication but is one that is seldom done effectively. This courses focuses on increasing listening effectiveness through active listening techniques. Communication is a complicated process. This course looks at the various elements of communication on focuses on improving the verbal portion of the message. This course is applicable to all types of employees and is required for new supervisors. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconferenceCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Providing Quality Customer Service - Module 2
- COM2011 1.0 (Course Info)  |
| Description |
Contact Hours: 1.75 |
| This course provides the basics regarding effective customer service. |
| Available Delivery Formats |
| ClassroomWaitlistCBT: Web BasedTeleconference |
| Prerequisites |
| No Prerequisites |
| |
Communicating Through Writing - COM3000 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| Participants use the six step writing process to compose memos, emails, and other correspondence typically needed in their positions. Participants also learn what is considered a public record and how to manage those records. While a formal part of the Supervisor Academy, this course is appropriate for all state employees. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconferenceCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Elements of Supervision - LDR1000 1.0 (Course Info)  |
| Description |
Contact Hours: 3.5 |
| This is the prerequisite course to all of the AzGU Leadership courses. It provides the foundation for all the courses to follow in the supervisory series
. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconferenceCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Coaching Employees - LDR1001 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This course addresses how to be an effective coach in either a leadership role or a supervisory role. The prerequisite for this course is LDR1000 Elements of Supervision. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconferenceCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Treating Others Respectfully - LDR1002 1.0 (Course Info)  |
| Description |
Contact Hours: 2 |
| This course focuses on the changing nature of the workforce and the issues related to the diverse background and diverse values in the workplace. The prerequisite for this course is LDR1000 Elements of Supervision. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconferenceCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Building Trust - LDR1003 1.0 (Course Info)  |
| Description |
Contact Hours: 2 |
| Trustworthiness is an essential characteristic of an effective leader. This course focuses on issues related to trust and building trust. The prerequisite for this course is LDR1000 Elements of Supervision. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconferenceCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Recognizing and Motivating Others - LDR1004 1.0 (Course Info)  |
| Description |
Contact Hours: 2.75 |
| Employees are the organization's most valuable resource. Recognition goes a long way to preserving and fostering this resource. This course focuses on the need to and methods for recognizing employees to motivate employees. The prerequisite for this course is LDR1000 Elements of Supervision. |
| Available Delivery Formats |
| ClassroomCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Empowering and Delegating - LDR1005 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This course focuses on how to tap into and develop
unused employee intellectual capital for maximum productivity and maximum employee job satisfaction. The prerequisite for this course is LDR1000 Elements of Supervision. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconferenceCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Managing Employee Performance - LDR1006 1.0 (Course Info)  |
| Description |
Contact Hours: 4 |
| This course focuses on the basic principles of perfomance management and how to use the performance planning and evaluation process to develop employees. The prerequisite for this course is LDR1000 Elements of Supervision. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconferenceCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Counseling and Disciplining - LDR1007 1.0 (Course Info)  |
| Description |
Contact Hours: 3 |
| This course focuses on the sensitive but critical area of discipline when needed to correct negative performance. It also addresses the legal issues related to discipline and the importance of appropriate documentation. The prerequisite for this course is LDR1000 Elements of Supervision. |
| Available Delivery Formats |
| ClassroomCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Leading by Example - LDR1008 1.0 (Course Info)  |
| Description |
Contact Hours: 2 |
| Modeling the Way is one of the critical five characteristics of effective leaders. This course addresses the issues related to integrity and how to exhibit it in specific behaviors.The prerequisite for this course is LDR1000 Elements of Supervision. |
| Available Delivery Formats |
| ClassroomCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
Post Academy Practicum - LDR1009 1.0 (Course Info)  |
| Description |
Contact Hours: 2 |
| This is the final session of the basic supervisory series. It is intended to pull together the individual modules in the series into an integrated understanding of the basic supervisory topics. All previous modules in the Leadership Academy must be completed before taking this course. |
| Available Delivery Formats |
| ClassroomWaitlistTeleconference |
| Prerequisites |
Listening and Communicating - COM2000 1.0 (Course Info)  |
Providing Quality Customer Service - Module 2
- COM2011 1.0 (Course Info)  |
Communicating Through Writing - COM3000 1.0 (Course Info)  |
Elements of Supervision - LDR1000 1.0 (Course Info)  |
Coaching Employees - LDR1001 1.0 (Course Info)  |
Treating Others Respectfully - LDR1002 1.0 (Course Info)  |
Building Trust - LDR1003 1.0 (Course Info)  |
Recognizing and Motivating Others - LDR1004 1.0 (Course Info)  |
Empowering and Delegating - LDR1005 1.0 (Course Info)  |
Managing Employee Performance - LDR1006 1.0 (Course Info)  |
Counseling and Disciplining - LDR1007 1.0 (Course Info)  |
Leading by Example - LDR1008 1.0 (Course Info)  |
Managing Time - PRD1020 2.0 (Course Info)  |
| |
Managing Time - PRD1020 2.0 (Course Info)  |
| Description |
Contact Hours: 2 |
| This course addresses basic time management techniques. |
| Available Delivery Formats |
| ClassroomCBT: Web Based |
| Prerequisites |
| No Prerequisites |
| |
|
 TECHNICAL (2)  |
Budgeting from Start to Finish - ACC2501 1.0 (Course Info)  |
| Description |
Contact Hours: 3 |
| This class will provide new and intermittent budget professionals an in-depth understanding of the philosophy of budgeting, the budget process, terminology, timelines, fund types, sources for data, and the roles of OSPB, JLBC, and the agency in the budget development process. The class will also provide a detailed walk-through of the automated budget develoment system (BUDDIES). Because this class covers operating BUDDIES, attendees should not register for the Operating the Budget Development System class or What's New in BUDDIES class. Class length: 3 hours. Who should attend? Budget professionals who either need a refresher on budget development or individuals new to the state budgeting process should attend. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
Operating the Budget Development System - BUDDIES - ACC2502 1.0 (Course Info)  |
| Description |
Contact Hours: 2 |
| Attendees will be provided an introduction to what is new this year in state budgeting and BUDDIES, the Governor's guidelines for the FY 2008 budget submission for annual budget units and the FY 2008 and FY 2009 budget submission for biennial budget units, and an in-depth presentation of the automated budget development system (BUDDIES). Class length: 2 hours. Who should attend? Budget professionals who have never used BUDDIES or need a refresher course should attend. There have been no major system or policy changes from last year so experienced BUDDIES users need not attend unless a refresher course is desired. |
| Available Delivery Formats |
| Classroom |
| Prerequisites |
| No Prerequisites |
| |
|
|
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